Cellular Device Details

To display detailed information about a Cellular device:

  1. On the Navigation Bar, click Devices.
  2. Select Cellular.
    The Cellular Devices page displays.
  3. Click the Device ID for a Cellular device. The Device Details panel displays.

NOTE: The Device Details panel can also be displayed from any device event panel, which are available in various places throughout the ARMT graphical interface (the DashboardMaps page, etc.). Click the Device ID to display the Device Details panel.

The majority of details provided on the Cellular device Details tab are applicable to all categories of devices. For details on those table entries, refer to Devices. The device details specific to Cellular devices are:

  • Uplink IP Address:  The IP address of the current WAN network connection of the Cellular device.

Configuration tab

At the Configuration tab, you can:

  • Select the group configuration that should be inherited by this device. Click Inherit All to inherit all settings from the group configuration.
  • Change the firmware on the device. To override the setting inherited from the group configuration, click the down arrow next to Firmware and select Override.
  • Edit the Grace Period Duration. The grace period is the amount of time that a device can be without a status update before it is considered to be down. To edit the grace period, click the down arrow next to Grace Period Duration and select Override.

Click Save when complete.

Settings tab

The majority of details provided on the Cellular Settings tab are applicable to all categories of devices. For details on those table entries, refer to Devices.

Change Cellular Device Organization

To change the organization for a cellular device:

  1. Select the cellular device to change and display the device details page.
  2. Click the Settings tab.
  3. Click Change next to the Organization. The Change Organization panel appears.
  4. In the To Organization field, select a new organization for the device.
  5. In the Configuration field, select one of the organization's configurations, if needed.
  6. If you want to copy the current site ID for the device, enable Copy Site ID. Otherwise, the device will be assigned the default site ID for the new organization. When Copy Site ID is enabled:
    • If the new organization has a data plan with the same name as the data plan that is currently assigned to the device, the device will be given that data plan.
    • If the new organization does not have a data plan with the same name as the current data plan, the existing data plan will stay assigned to the device.
    • If the box is left unchecked, the device will no longer have an assigned data plan when switching organizations.
  7. Click Submit.

Cellular Details panel

The Cellular Details panel lists details for the cellular modem. The name of the cellular modem is listed in the title bar of the Modem panel. In the example above, the cellular modem name is Sierrawireless340u. If a cellular device has multiple modems, there will be multiple modem panels, each one corresponding to one of the cellular device's modems. A modem entry can be removed by clicking the red trash icon at the top-right of the specific modem tab.

  • Status: The device status.
  • Data Plan: The data plan assigned to the device. If the user has the ability to change the data plan, a drop-down will be displayed and lists the available data plans for the organization the device belongs to. Once a data plan is associated with the device, any cellular data used by the device will be tracked in the data plan, which can be viewed and managed by clicking the Edit button for an Organization.
  • Data Plan Individual Limit: The amount of data the device is allowed to use per cycle under the current data plan.
  • Current Cycle Usage: The amount of data that has been used by the device under the current data plan.
  • Config Interface Name: Config Interface Name of the device.
  • Physical Port: The physical port being used by the device.
  • SKU: The device's SKU.
  • Carrier: The cellular carrier of the modem.
  • Provider: The cellular provider of the modem.
  • APN: The APN that the modem is currently connected with. Note that not all modems require an APN.
  • Signal Strength: The current RSSI signal strength percentage of the modem.
  • Signal bars: The current signal bars, based on the signal strength.
  • Speed Test: The five most recent (if any) speed tests performed on the device. Speed tests are generated by sending the Speed Test command to the device.
    • NOTE: In order to minimize the speed test’s impact on cellular data consumption, the results are an estimation of the available throughput of the device, and may not represent the full network speed available.
  • Phone Number: The phone number of the modem.
  • RSSI: The Received Signal Strength Indicator (RSSI) of the modem. RSSI provides information about total received wide-band power, including signal interference and thermal noise.
  • RSRP: An LTE-specific value, representing the Reference Signal Received Power of the modem. RSRP is the average power of resource elements that carry cellular specific reference signals over the entire bandwidth.
  • RSRQ: An LTE-specific value, representing the Reference Signal Receive Quality (RSRQ) of the modem. RSRQ is a combination of RSSI and RSRP and indicates the quality of the received reference signal.
  • SiNR: The signal-to-interference-plus-noise ratio of the modem.
  • SNR: The signal-to-noise ratio of the modem.
  • IMEI: The IMEI value of the modem.
  • ESN: The ESN value of the modem. Note that the ESN value only applies to CDMA cellular networks.
  • ICCID: The ICCID value of the modem.
  • IMSI: The modem's IMSI nuimber.
  • Revision: The hardware version of the modem.
  • ECIO: The signal-to-noise ratio of the modem. The lower the Ec/Io value, the greater the noise.
  • CNTI: The technology type that the modem is currently connected to.
  • Band: The frequency or type of cellular band the modem is currently connected to.
  • CID: The CID identifier of the modem's current connection.
  • LAC: The LAC identifier of the modem's current connection.
  • MCC: The Mobile Country Code (MCC) of the mobile network being used.
  • MNC: The Mobile Network Code (MNC) of the mobile network being used.
  • PLMN: The PLMN code currently in use by the modem.
  • SIM slot: The SIM slot that is currently being used.
  • Temperature: The modem's temperature.
  • USB Speed: The speed of the USB port(s) on the Cellular device, measured in Mbps. 480 indicates USB 2.0 High Speed and 12 indicates USB 2.0 Full Speed.

Cellular Utilization Chart

If the device supports a cellular modem, a cellular utilization chart will be displayed. The chart shows the amount of cellular data used by the device. The initial timespan displays data usage for the past 24 hours. You can select a different range from the Range drop-down.

 

Tunnels panel

The Tunnels panel lists status for any IPSec tunnels established by the Cellular device. Each row of the tab indicates a unique IPSec tunnel of the device.

  • Status: Indicates whether or not the Cellular device has established the IPSec tunnel.
  • Last Updated: The last time ARMT received an update concerning this tunnel.
  • IpLocal: The tunnel IP address assigned to the Cellular device.
  • IpRemote: The IP address of the server that the Cellular device built a tunnel to.
  • NetLocal: The local address of network traffic in the tunnel.
  • NetRemote: The remote address of network traffic in the tunnel.

Networks panel

The Networks panel lists details for network interfaces that belong to the Cellular device. If a Cellular device has multiple networks, there will be multiple network panels, each one corresponding to one of the device's networks.

  • Connection Type: The type of network connection for the interface.
  • Priority: Indicates if the network connection is the current primary or alternate connection.
  • IP Ranges: The IP addressing for the network.
  • Metric: The metric associated with this network connection.
  • MTU: The MTU size of the network interface.
  • Gateway IP: The default route (gateway IP) of the network interface.
  • Bytes Received: The total amount of data received, measured in bytes, on the network interface since the Cellular device has been online (resets on reboot).
  • Bytes Transmitted: The total amount of data transmitted, measured in bytes, on the network interface since the Cellular device has been online (resets on reboot).
  • Ethernet Speed: If the network type is an Ethernet interface, then this indicates the speed of the Ethernet port.
  • Ethernet Status: If the network type is an Ethernet interface, then this indicates the status of the physical connection on the Ethernet port.

Location tab

The location details for a Cellular device are displayed on the map in this tab, and can be entered here as well.

ARMT uses the address of the device to query for the device's latitude and longitude coordinates and then uses the coordinates to indicate the device's location with a green location indicator on the included map. At minimum, the first line of the Street Address field must exist for ARMT to discover the location coordinates. If the address is not found, the device's location will not be included on the map, but the address information will continue to be included in the ARMT information.

Additionally, the device's location is provided to ARMT by its cellular modem. This location is indicated on the map with an orange location indicator. A line is drawn between the two location indicators, green (representing the device's location based on the location details from the Service Manager, and orange (representing the device's location as reported by the cellular modem).

Contacts tab

The Contacts tab provides the name, phone number, and email address for the primary contact for the device.

To add contact information for this device:

  1. Click Add.
  2. In the New Contact window, either:
    • Select an existing contact and click Add.
    • Enter information for a new contact and click Create, then select the new contact an click Add.

Click Edit to change the contact information, and click Delete to delete the contact.