Adjusting when a Legacy Cellular device is considered down by ARMT
Configuring when a cellular device is considered down (red status) in ARMT is done by adjusting the Status Frequency and/or Grace Period options in a cellular device's configuration profile.
Status Update Frequency
The Status Update Frequency option controls how often a device checks in to ARMT. By default, cellular devices will send a status check-in to ARMT once every 30 minutes.
Grace Period
The Grace Period option controls how long in addition to the check-in time ARMT should wait before considering a device as Down. The default grace period for cellular devices is 109 minutes. When this is combined with the default status frequency of 30 minutes, this means that by default ARMT will consider a cellular device as down if it has not heard from the device within 139 minutes, or 2 hours and 19 minutes.
3.5.3 Examples
If a user would like to show a cellular device as down after 1 week of inactivity, they can do so by adjusting the Status Frequency and Grace Period accordingly. Below are several example settings that can be used to achieve this.
Option 1:
- Status Update Frequency: 1d
- Grace Period: 6d
Option 2:
- Status Update Frequency: 1h
- Grace Period: 6d23h
Option 3:
- Status Update Frequency: 12h
- Grace Period: 12h6d