The ARMT Only Alerts, Email Alerts, and Ticketing Alerts pages are a convenient way to look back at alerts that were sent to you, in case you deleted the email or need to have an extra record of it. The information column summarizes the content of the alert for quick reference. You can filter for similar events and go back as far as 30 days if you need to look for a record of something older. If you want to get to the device quickly you can do so by selecting the MAC address. The ARMT Only Alerts, Email Alerts, and Ticketing Alerts pages are the same, except that for the Ticketing Alerts page, the alerts come from the AoTS Ticketing system.

• Resource: The Device, Data Plan, or Organization that generated the alert.
• Category: The Device Category (if applicable.)
• Model: The Device Model (if applicable.)
• Organization: The organization that the device or data plan belongs to.
• Site: The Site of a device (if applicable.)
• Profile: The Notification Profile that generated the alert.
• Type: The type of notification.
• Level: The level of urgency associated with the notification, as defined in RFC5424.
• Information: Additional information about the alert.
• Delivered At: When the notification was sent to the user.
• Created At: When the notification was created.

The Profiles page display the existing profiles for your organization/account and allows you to Edit, Copy, and Delete existing profiles, and add new profiles.

To add a new profile, click Add.

Specify the Owner, Name, and Delivery Method, and click Next.

Specify the Frequency and Recipients and click Next.

Specify the Publisher Type and the Publisher and click Next.

Specify the types of Notifications and click Create Profile.

The following sections list each notification and what it is triggered by.

• Device recovered: This notification is generated whenever the cellular device is considered down (red status) and the device checks back in to the ARMT monitor by sending a syslog or if the device is reachable through remote control commands. This notification will trigger the device to show as up (green status) in ARMT.
• Device down: The cellular device sends a heartbeat syslog once every 30 minutes. If ARMT has not received any syslogs within the past 139 minutes (2 hours 19 minutes), the device will be marked as down (red status) and a notification will be sent. The time specifying when a cellular device is considered down can be adjusted by changing the configuration of the device. See Adjusting when a Cellular Device is considered Down by ARMT.
• Device firmware changed: The cellular device is running on a different firmware version from the last firmware version the device logged.
• Device primary IP changed: The embedded cellular device sent a syslog stating that the IP address it received from the cellular network has changed.
• Device unreachable: The device could not be contacted.
• Device cellular network type changed: The cellular device sent a syslog stating that the cellular network (4G LTE, 3G HSPA+, etc.) type that it is connected on has changed.
• Device WAN interface changed: The cellular device sent a syslog stating that it has switched to a new WAN interface.
• Device signal strength fell below nominal threshold: The cellular signal strength reported by the cellular device has dropped below a specified threshold percentage. This threshold is defined by an ARMT admin in the Admin panel of the site.
• Device rebooted: The cellular device sent an SNMP inform that it was rebooted.
• Device cellular location changed: The cellular location details reported by the cellular device changed. See Devices for more details about determining the cellular location of a cellular device.
• Device ethernet port connected: The cellular device sent a syslog stating that a client device was connected to its Ethernet port and it has physical Ethernet connectivity to that device.
• Device Ethernet port disconnected: The cellular device sent a syslog stating that it lost physical connectivity to a client device that was previously connected via Ethernet to the Remote Manager.

The Subscriptions page allows you to manage your organization subscriptions. Doing so will monitor and send notifications for all devices that belong to that organization or any of its sub-organizations.  

To subscribe to an organization, click the Action icon, or click Subscribe All.